Mahfujur Rahman Chowdhury

Community Leader, Hospitality Expert & Public Health Professional

Dedicated to service, leadership, and making a positive impact.

Impact

Awareness Events Organized for TB control
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Trained participants in community health programs
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Managed volunteers during COVID-19 response
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Blog

The Unconventional Leadership School: 10 Hospitality Skills ...

“The most valuable leadership course I ever took didn’t happen in a classroom – it happened behind a bar during the Manchester Derby rush at Chester Racecourse. As pints overflowed and tempers flared, I learned crisis management in real-time…” 

How Saying 'Thank You' in 6 Languages Built My Career.

“The Urdu-speaking couple at Table 14 didn’t want their steak well-done. My Hindi-speaking bartender misheard their Bengali-accented English. What happened next became my secret weapon…” How memorizing basic greetings in guests’ native languages (even just “thank you” in Farsi for Iranian tourists) increased his tips by 35% – ….

How Empowering One Volunteer Can Transform Community Health

Fatima, a 22-year-old university student, never imagined she’d become a TB warrior. But when I handed her a flashlight and a stack of symptom checklists, she ended up diagnosing her own uncle—and changed our entire community’s approach to healthcare.

About Me

Dynamic professional with 10+ years of cross-industry leadership spanning hospitality, public health, and community development. I specialize in bridging cultural gaps – whether serving guests at UK racecourses, coordinating 200+ volunteers during health crises, or managing multilingual teams across three continents. My superpower? Turning challenges into opportunities through adaptive problem-solving, compassionate leadership, and razor-sharp operational skills – all fueled by a Master’s in Public Health and fluency in 6 languages.

Leadership

90%

Leadership

Customer Service

95%

Customer Service

Public Health

85%

Public Health

Multilingual

100%

Multilingual

Professional Experience

Hospitality Staff

Chester Race Company
April 2024 to Present

Housekeeper

Lloyds of Chester Hotel
September 2023 to Present

Restaurant Manager

Siesta Hotel & Convention Center
January 2019 to February 2020

Programme Officer

BRAC-Cumilla, Bangladesh
January 2023 to August 2023

Volunteer Coordinator

BRAC-Dhaka, Bangladesh
February 2021 to March 2022

Marketing Executive

Paper World Ltd-Dhaka
January 2018 to December 2018

Education

Master's degree in Public Health

University of Chester
September 2023 to Present

Master’s in Social Sciences

University of Dhaka
January 2020 to September 2022

Bachelor's degree in Population Sciences

University of Dhaka
January 2014 to November 2019